A LITTLE HELP, WHEN YOU NEED IT
Let’s find a way.
A question, a save that didn’t work, or something that feels out of place? Get in touch.
APP & ACCOUNT HELP
Talk to Foundplace.
For help signing in, saving content, or making sense of a connection in your library.
support@foundplace.appTell us what happened and what you expected. We’ll use your message to help investigate.
PRIVACY & YOUR DATA
Your information. Your questions.
For access, correction, deletion, or other privacy requests, use the same address with “Privacy request” in the subject.
support@foundplace.appRead the Privacy Policy for details about saved content and AI processing.
A few details help.
- Your Foundplace app version and iOS version, if available.
- What you were trying to do, and what happened instead.
- An optional screenshot, with anything private hidden.
Please don’t send passwords, sign-in codes, or sensitive saved content unless it is necessary to explain the issue.
Need help with your account?
You can delete your account in the app. Email us if you can’t access your account or need help requesting deletion. Removing the app from your iPhone does not delete your Foundplace account.
Testing the beta?
If you already have a TestFlight invitation, you can also send feedback through TestFlight. Please include the build number when reporting an issue.